Acceptable Use Policy

Last updated: June 29, 2026

This Telegram mass DM Acceptable Use Policy (the "AUP") governs every campaign we plan, build, and deliver on telegrammassdm.com. We manually review each brief before any message is sent, and we refuse any work that breaches this policy — even after a deposit is paid. Honest, relevant outreach is the only kind of bulk DM on Telegram we will run; if a request asks us to spam, deceive, impersonate, or evade platform rules, the answer is no.

By engaging us for any Telegram outreach, broadcast, or direct message campaign, you agree to this AUP. It works alongside our Terms of Service, and where this AUP is stricter, the stricter rule applies. Have a borderline case? Message us on Telegram before you commit budget.

What principles guide our Telegram outreach?

Good cold DM and lead generation work because the offer fits the audience — not because a list is large. We hold every project to three tests: is the audience plausibly interested, is the message truthful, and can a recipient leave in one tap? If a brief fails any of these, we revise it until it passes, or we decline.

What counts as permitted use?

In practice, permitted Telegram outreach means contacting people for whom your message is genuinely useful: members of topical groups, prospects who match your niche, or returning customers. Tell recipients who you are, why they are hearing from you, and how to stop. We help you segment audiences, write honest copy, pace a broadcast responsibly, and wire up a one-tap unsubscribe — the only kind of bulk DM on Telegram this AUP allows.

What content and conduct are prohibited?

• Illegal goods or services — anything unlawful in your or the recipient's jurisdiction.
• Fraud, scams, and phishing — deceptive offers, credential harvesting, or fake giveaways.
• Financial deception — guaranteed-returns schemes, pump-and-dump promotion, unlicensed investment or crypto solicitation.
• Impersonation — posing as a brand, official, or person you are not, or spoofing a sender identity.
• Harassment and threats — intimidation, stalking, doxxing, or coordinated targeting of individuals.
• Hate speech — content attacking people based on protected characteristics.
• Child sexual abuse material (CSAM) — zero tolerance; any adult content involving minors is reported and the account terminated.
• Malware and exploits — links or files that install, hijack, or compromise a device.
• Deceptive claims — false statements, fabricated testimonials, or misleading "official" framing.
• Indiscriminate spam — bulk messaging to audiences with no plausible interest in the offer.

How do you comply with Telegram's Terms and the law?

Telegram is not a fringe channel — it passed 1 billion monthly active users in March 2025, so its rules carry real weight and real enforcement. You are responsible for your offer's legality, your data's provenance, and any consent obligations in your market; we are responsible for running the campaign within Telegram's policies. If a law in your jurisdiction is stricter than this policy, that law governs.

Do you help bypass Telegram's anti-abuse systems?

Sustainable Telegram outreach is the opposite of evasion. Plenty of vendors promise unlimited blasts and silent workarounds; we do not, because those tactics burn senders and break trust. Compare that to email, where reported open rates above 40% are inflated by Apple Mail Privacy Protection — on Telegram, a real, willing reply is worth far more than a vanity metric.

Who is responsible for volume and rate limits?

How do you enforce this policy?

We document the reason when we act, and where safe and lawful we will tell you what triggered the decision so you can correct course. Keeping our delivery clean is how the campaigns we do run actually land.

How do I report abuse?

We take reports seriously and review them by hand. If something we sent crossed a line, we want to know — it helps us tighten the briefs we accept and the audiences we approve.

Questions? Message us on Telegram.